Frequently Asked Questions

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Located in Brentwood  but we service clients in the San Francisco Bay Area

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Best of Bay 

2010 Nominee
Best Hair Replacement and Extensions
in Brentwood.

   

 

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Answers to questions we are most often asked

 

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  1. Do You Have a Cosmetology License? Can you cut and color my hair?
  2. Will people be able to tell that I'm wearing extensions?
  3. What is the duration of time hair extensions last?
  4. My hair has highlights in it, can you match them and can I continue to get my highlights done?
  5. Does washing, bathing, swimming, hot tubing, showering, rain, or sports affect my extensions?
  6. Can I use hot rollers, flatirons and other styling equipment?
  7. What is the length of time it takes to attach Hair Extensions?
  8. What types of shampoos and conditioners do I need to use?
  9. How do you attach the Hair Extensions to the natural hair?
  10. How do you remove the Hair Extensions and can it damage the hair?
  11. How do I maintain my Hair Extensions?
  12. Can every client get Extensions?
  13. What are the Pre-extension Steps?
  14. I have very short hair-can I get extensions?
  15. Will extensions ruin my hair?
  16. Can I get a refund if I do not like my hair.

Do You Have a Cosmetology License? Can you cut and color my hair?

Yes I do have a California Cosmetology and Barbering License. A lot of people call themselves experts in hair extensions in the San Francisco Bay Area and do not have a Cosmetology License. This is due to a section of the law (Under section 7316 of the California Cosmetology and Barbering Regulations, extension specialists are not required to have a license if the specialist does not cut or color hair client’s hair. They have not been trained to analyze, manage and advise you about your real hair or properly cut and style your hair.

Reputable companies that train and certify Extension Specialists requires each hairstylist to have a license.

As a cosmetologist I know how attached my clients are to me. So if you love your hairstylist stay with them. I have a large number of clients that I only do their hair extensions. You can even have your hairstylist call me if they have any questions about your hair.

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Will people be able to tell that I'm wearing extensions?

Clients are looking for subtlety and undetectable hair extensions. To accomplish this I am trained in 10 different hair extensions methods. The fullness of each person hair is different so based on this I advise clients which techniques will blend the extensions with their hair. Anyone who has ever met you will not be able to tell that the extensions aren’t your very own hair. Ninety nine per cent of people will not be able to tell. In some instances your bonds or tracks may show if heavy wind blows or hair is not styled properly.

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What is the duration of time hair extensions last?

Each technique and person has a different length of time period before the process has to be renewed or touchup.  During the consultation process one of the question that I ask clients is “are you doing this for a short period of time or will you continuously wear extensions?”   Regularly all on glue hair extensions last about 2 to 6 months.  A regular maintenance appointment of 1 visit a month ensures your hair extensions look natural and in excellent condition.

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My hair has highlights in it, can you match them and can I continue to get my highlights done?

Yes I can match your current hair color. Hair extensions come in solid and blended colors of highlight and lowlight. I also do custom hair coloring for the extensions if we are using virgin hair. For some clients the crown of their hair will not have extensions in it, therefore your colorist can still highlight and color your hair by going around the extensions. Extensions are also a great way to get extreme color without chemically processing your hair.

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Does washing, bathing, swimming, hot tubing, showering, rain, or sports affect my extensions?

Because I use human hair, your hair will look great wet. The point of attachment may show because the hair is wet. Putting your hair in a ponytail will minimize bonds or tracks showing. You can wash and style your extensions exactly as you would your own hair. However, daily washing or conditioning may loosen fusion extensions and affect the hair. If you swim consistently, I recommend you wear a swim cap.

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Can I use hot rollers, flatirons and other styling equipment?

Yes, you can use styling tools on your human hair extensions. It is important to keep high heat away from your fusion bonds because it will be weakened. Heat has little effect on Micro links lock extensions. Heat has no effect on wefted hair methods so thoroughly dry your hair especially if you use a braiding hair method. Use a large comb or soft bristle brush starting from the tips to the head.

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What is the length of time it takes to attach Hair Extensions?

The length of time it takes for hair extensions depends on the techniques that are being used. The average time is 1 hour to 4 hours for a full head of extension.

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What types of shampoos and conditioners do I need to use?

You can use your regular shampoo on your hair extensions. You must be careful not to use shampoos with alcohol content, this causes dryness of the hair extensions. Conditioners with an oil base may increase slippage of fusion bonds. I recommend Puroleogy and on African American hair, I like Mizani products. We also carry special extensions shampoo and condition formulated for hair extensions.

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How do you attach the Hair Extensions to the natural hair?

I have ten different methods of attaching extensions to your natural hair. Extensions either come with their own pre-made bonded hair strands, or I create the bonding for custom blending. I also use heating tools, or ultra sound to attach the hair to your hair. Using your fingers to roll the bond and provide a strong attachment to the natural hair. As the bonds cools it locks your hair it ensures the natural hair is safe from damage. In the ultra sound process, no heat is used to bond your natural hair to the extensions. Sound waves melt the bonds using cold fusion.

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How do you remove the Hair Extensions and can it damage the hair?

The Hair Extensions are easily removed from the natural hair using our specially formulated bond remover and instrument, leaving the hair undamaged.

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How do I maintain my Hair Extensions?

  1. Do not shampoo hair for 2 days after applying extensions

  2. When going to bed, it is recommended that the hair be pulled back with a sort spongee to keep the hair from getting tangled and to avoid pulling on the hair.

  3. Brush or bomb using only one of our extension bushes or a soft paddle brush and combs. Use gentle strokes to prevent damage to the bonds. Never pull on the bond.

  4. Do not use oil base or silicon based products on hair. As these may weaken the bond.

  5. Do not use products on that contain Sulfur, such as dandruff shampoos.

  6. Use only our special brush or a soft paddle brush. Use your regular shampoo and Conditioner make sure you read the label for the product content above. These ingredients will weaken the bonds.

  7. I like Puroleogy. On African American hair, I like Mizani products. Because I use so many different techniques, I will go over which products will help you maintain your extensions.

  8. When Shampooing and drying use gentle strokes. Do not use a scrubbing motion. Make sure you completely dry the hair in and around the bonds with a cool blowdryer. Do not go to bed with your hair damp.

  9. Shampoo hair as indicated above as soon as possible after swimming. Then rinse with hair cleansing ph Balancing formula and towel dry and blow dry thoroughly making sure bonds are completely fee of moisture.             Note : Do not let the bonds remain wet for long periods of time.

  10. Shampoo hair leaning your head backwards or forward. This prevents tangling of the bonds.

  11. Make sure to keep maintenance appointment in 3 to 4 weeks time to check extensions and replace any extensions if necessary.

 

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Can every client get Extensions?

Absolutely not. Not all clients who want extensions can get it. Some clients may benefit from an integration system or full lace wig. I analyzed my client’s hair and inform then on which techniques might be the best for their goals. If a client has a situation where I can not assist them, I do inform the client that I can not help them. Furthermore, clients who are unsure about getting the extensions, wigs, custom wigs or integration systems, I recommend clients continue to do research. I love what I do professionally and I want my clients to be happy. So if I feel that I cannot reach a client’s expectations and needs I do decline.

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What are the Pre-extension Steps?

The following steps are taken for hair extensions, custom wigs and integration wigs.

 

 I do initial consultation in person, by phone or email. The standard questions are what length, texture and color is your hair and what do you what your hair to look like.

 

 I do meet with clients to match color and texture, take a deposit for the hair and set your appointment date (Hair deposits are non-refundable and a credit card is needed to set an appointment.

 

In some cases, I do travel to clients there is a $65/hr drive time fee. Each client retouch process is different because each client’s hair takes to the process differently. Typically once a month depending on the technique used for an hour - $65 minimum .

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I have very short hair-can I get extensions?

Your hair needs to be at least a few inches long to cover the extensions, in order for you to get extensions. Depending on the fullness of your hair and texture I will advise you if you should wait for your hair to grow a few more inches. With short hair it is recommended that you keep your extensions short to layer your hair for greater blending.

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Will extensions ruin my hair?

My primary concern is for the client’s natural hair. I am trained and certified as a hair extension specialist and trainer. In addition I am also a licensed hair stylist.

This is why I have so many different options for my clients. In order to not have damage or breakage, the extensions must be carefully cared for by you and keeping your maintenance appointments is critical. The methods I offer are the least damaging and most innovative on the market. I use specially formulated products and tools in the removal process hair extensions.

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Can I get a refund if I do not like my hair

I value my clients and want them to be happy with their new hair venture. If a problem comes up with in the first two weeks of application I work with my clients to correct it. However every client hair and scalp is different, some scalp produces a lot of oil which weakens the stand by stand bonds. With your monthly visit your extensions will be checked and corrected if I see any problems to extend the extensions longevity.

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